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Can't upload new files to my build.

Discussion in 'OpenBuilds Forum Help' started by Darren Ditto, Apr 25, 2015.

  1. Darren Ditto

    Darren Ditto Well-Known
    Builder

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    As of this morning when I try to upload SketchUp files as part of my build, the site gives the error: Incorrect Extension.

    (Also, it is showing nothing under accepted file types, and showing max file size as 0.)

    Are others seeing this?

    I'll try other file types when I get back to my desktop machine.
     
  2. Rick 2.0

    Rick 2.0 OpenBuilds Team
    Staff Member Moderator Builder

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    Make sure you have selected the .skp files not the .skb files. If that's not the problem, try zipping the file first.
     
    Mark Carew likes this.
  3. Darren Ditto

    Darren Ditto Well-Known
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    Tried multiple file types (including a small .jpg). All received the incorrect extension error. Is there a max size for someone's profile?

    Error:

    The following error occurred:
    The uploaded file does not have an allowed extension.
     
    #3 Darren Ditto, Apr 26, 2015
    Last edited: Apr 26, 2015
  4. Darren Ditto

    Darren Ditto Well-Known
    Builder

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    Got it. Chrome was blocking a plug-in. It looked like the upload was starting but when the plug-in wasn't found it would generate the random error message.

    Thanks for the assistance.
     
    GrayUK and Mark Carew like this.

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