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Lack of inventory of Vslot Extrusion

Discussion in 'General Talk' started by Nick Lancaster, Feb 4, 2014.

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  1. Nick Lancaster

    Nick Lancaster Journeyman
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    I have several times looked to purchase parts for a CNC router. And it always seems to be out of stock. Is there any word on when 2040 and 2080 in 1meter pieces will be available?
     
  2. Mark Carew

    Mark Carew OpenBuilds Team
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    Hi Nick,
    Thank you for your interest in using V-Slot for your build. We apologize for the low stock at the moment but you will be happy to know that we are working on the next production run as well as coordinating this run with V-Slot distributors. It may be that there is a distributor local to you who may have some of the stock you are looking for as well. Please check the distributors map http://openbuildspartstore.com/openbuilds-distributors/
     
  3. Nick Lancaster

    Nick Lancaster Journeyman
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    Any word on your next shipment of rail?
     
  4. Rick 2.0

    Rick 2.0 OpenBuilds Team
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    #4 Rick 2.0, Feb 13, 2014
    Last edited: Feb 25, 2014
  5. Frank G Haymes

    Frank G Haymes Well-Known
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    When Do you think that you will have the V-Slots extrusions back in stock?
     
  6. pmlink

    pmlink New
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    I'll echo Frank's question: when do you think you will re-stock V-Slots?
     
  7. Woodie49

    Woodie49 Journeyman
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    Hi,
    When I go to openbuilds-distributors all I get is a blank page. Is there any in California?
    Thanks
     
  8. Mark Carew

    Mark Carew OpenBuilds Team
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    Hello guys. Thank you for your questions. We apologize that we are currently out of stock on some of the V-Slot. We are working hard to get all sizes back in stock as quickly as possible. It is, however, still going to be a few weeks. In the meantime, you may want to check with a local distributor: http://openbuildspartstore.com/openbuilds-distributors/
    In California, there are a couple of distributors - Deezmaker & Monkeypad.com are listed on the distributor map in California.
    Hope this helps!
    Thank you,
    Openbuilds Team
     
  9. Woodie49

    Woodie49 Journeyman
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    Tried Monkeypad.com and nothing come up.
     
  10. Mark Carew

    Mark Carew OpenBuilds Team
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    I just noticed that as well, not sure but they may be working on their new store front.
     
  11. JZatopa

    JZatopa New
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    We have had some problems with our shipping calculator. I apologize for the problems. If you email me what you would like to order I will make sure you get the correct shipping.
     
  12. wrdutcher

    wrdutcher Well-Known
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    I just talked with James Zatopa of www.zatopa.com, it seems that his websites shipping estimator is not working correctly. His UPS ground shipping rates are very reasonable and he has v-slot all sizes in stock. He welcomes the business but ask that you phone in or email your orders until he can correct the problem on his website.

    Edit: Did not see his post above. When emailing, if you provide your PayPal name he will create an invoice that will trigger your PayPal account to prompt you for payment.
     
    #12 wrdutcher, Feb 25, 2014
    Last edited: Feb 25, 2014
  13. wrdutcher

    wrdutcher Well-Known
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    Man!
    James is on the ball.
    Approved a PayPal payment an hour ago, already have a tracking number and the UPS has the package.
    Now that's service.
     
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  14. Woodie49

    Woodie49 Journeyman
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    How do you get ahold of someone from Zatopa? I have sent then two emails in the last two days and haven't heard back.
    Thanks
     
  15. wrdutcher

    wrdutcher Well-Known
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    He is a little slow at responding to emails. I think he may be working another job and this is a secondary business. May explain whe he does not have a phone number listed. After I emailed my order it took a day for him to respond with a quote. I transfered funds and the order was dropped off at UPS an hour later. It is scheduled to be delivered this Friday here in Florida. Not bad considerering his slow response to emails. I recommend a little patients, and an occasional email and you should hear from him shortly.
    Maybe you can ask for an acknowledgement email that he has received your order and is working on a quote.
    This is based on my experience and lots of speculation.
     
  16. Woodie49

    Woodie49 Journeyman
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    Three days still no reply
     
  17. wrdutcher

    wrdutcher Well-Known
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    I just sent a couple emails myself, requesting he respond to your inquiry. His lack of response does not fare well for his business.
     
  18. JZatopa

    JZatopa New
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    Woodie, Wrdutcher informed me that you were trying to get a hold of me. I haven't received any emails in my inbox or spam folder. Are you sending the emails to jzatopa@zatopa.com or using the contact box on my site? I'm sending you a PM in case there is still some problem communicating.
     
  19. Woodie49

    Woodie49 Journeyman
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    I'm useing the contact box on your site
     
  20. wrdutcher

    wrdutcher Well-Known
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    I sent email using both. He may be having trouble with his site email. I would suggest sending directly to
    jzatopa@zatopa.com using your email handler. That way it will tell you if your message was undeliverable.

    Bill
     
  21. JZatopa

    JZatopa New
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    Ok I found the source of the email problem. The email was accidentally deleted, sorry about that.
     
    #21 JZatopa, Feb 28, 2014
    Last edited: Feb 28, 2014
  22. JZatopa

    JZatopa New
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    I'm sorry I don't have any black, only silver.
     
  23. JustinTime

    JustinTime Master
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    That is correct if you are emailing but if you are in a forum it's always that the newest posting is last. In all the forums that I've been on!
     
  24. JZatopa

    JZatopa New
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    Korsakov, I sent you a PM.
     
  25. morebread

    morebread New
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    Any ETA on Stock Im in the UK cant get any V-Slot locally Im rapidly loosing my enthusiasm for V-slot, availability is horrible on all rail maker products here :( . I wanted to build all my projects with it but cant get any was going to double up my order but there is none anywhere :mad:.

    Seriously considering giving my local aluminium extrusion manufacturer a bell to see how much the minimum order quantity would be to get it made. expect they will want a eye watering amount.
     
  26. Mark Carew

    Mark Carew OpenBuilds Team
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    Hi @morebread welcome to OpenBuilds :)
    We apologize for the delay in your build and want you to know that to the best of our ability this will not happen again. OpenBuilds and its distributors have a large production run in the works of V-Slot (version 2) and OpenRail with a timely reproduction schedule that will ensure maintaining future stock levels. At this time we have an ETA of a few weeks so hold on for a little bit long and it will be available with plenty more to follow.
    Thank you for your patience and understanding as we grow
     
  27. Rick 2.0

    Rick 2.0 OpenBuilds Team
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    Please elaborate.
     
  28. Mark Carew

    Mark Carew OpenBuilds Team
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    Hello @Rick 2.0
    V-Slot v2 incorporates a new tool that helps with strength as well as anodizing. We have been working with our extrusion company to create a new tool/set of dies that removes the holes from the four corners of the profile as to to help reduce anodizing issues and increase strength. This is working well and has actually been though testing an out in the wild for a little while now. There are a few other tweaks as well that will be outlined in a news post on the Part Store soon.
    We are always working to better ensure a high quality product and we feel these changes will make V-Slot even better! :thumbsup:
     
  29. Josh Mascote

    Josh Mascote Journeyman
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    Thanks for keeping us updated. I am sure you are going to do this, but it might be worth evangelizing these improvements once you do get things in stock. I will be sure to order some of this v2 once you have it in stock.

    P.S. I was one of the lucky ones who was able to snipe what few pieces of v-slot you did have left a couple weeks ago. Shipping job was outstanding. It arrived in an impenetrable webbing of foam and clear wrap. Kudos to Openbuilds!
     
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  30. Mark Carew

    Mark Carew OpenBuilds Team
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    Thanks John :thumbsup: We are constantly working to improve all things OpenBuilds. There will be many upgrades additions and news worthy items in the coming months. We will be sure to add V2 to this list of announcements. Thank you for the tip and for your kind words.
     
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