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Part store customer service? Hello, are you there?

Discussion in 'General Talk' started by Troy Custer, Apr 12, 2016.

  1. Troy Custer

    Builder

    Joined:
    Mar 3, 2016
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    OpenBuilds Part Store,

    After three prior attempts over two days to contact the OpenBuilds Part Store via email and message, I feel left with no other option than to try using this forum to get a response:

    Please reply today to any of my communications in regards to my order #30912.

    Thank you.
     
  2. Mark Carew

    Mark Carew OpenBuilds Team
    Staff Member Resident Builder Builder

    Joined:
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    Hello Troy,
    Thank you for contacting us we do apologize for the delay in response.
    Its been all hands on deck in the restructuring of the warehouse inventory here.
    Inventory always puts us behind on the message responses and so we have been working on growing the OpenBuilds Part Store Team over then next couple weeks. In doing so we hope to have a much better response time on the Part Store. As I understand it, the folks at the OpenBuilds Part Store has gotten back to you this morning.
    Thank you for your support and for your understanding
    Mark
     
  3. blindflight

    blindflight Veteran
    Staff Member Resident Builder Builder

    Joined:
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    What parts are you looking for ?
     

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